Do U.S. and Canadian customers get FREE shipping?
Yes, regular delivery service is FREE with a $75 minimum order after discounts! However, the standard FREE shipping applies only to the contiguous United States, Alaska, Hawaii, and Puerto Rico.
What if my order total is below $75?
Don't worry, a flat rate of $9.95 will be applied to orders below $75.
Do I still get FREE shipping if I live in Alaska or Hawaii?
Yes. With a $75 minimum order, customers in Alaska and Hawaii receive free shipping, too. However, should you choose a specialty courier, you will be responsible for shipping costs.
How long will it take to receive my order?
It usually takes 5-10 business days for orders to reach U.S. customers and 10-14 business days for them to arrive in Alaska, Hawaii, or Canadian locations. Please note that all shipments to an APO or FPO may take 6 to 8 weeks. All shipments to Puerto Rico may take 7 to 10 business days.
What if I need to receive my order faster?
Tell us to ship your order by next day or second day delivery. You pay only the actual charges for this expedited service.
If my order is late, can you track it down for me?
Yes. If you haven't received your order within normal delivery time, email us, and we will track it down for you in a jiffy.
Do you ship to a street location or a P.O. Box?
We ship to street locations because our shippers only deliver to street addresses. We also track your order with our shipper. If we send your order to a P.O. Box, we have no way of tracking it if the Post Office loses it.